Glassix is a cutting-edge unified messaging platform powered by AI, designed to simplify and optimize customer communications across various digital channels such as instant messaging apps, SMS, email, live chat, and social media. By providing a unified inbox, Glassix facilitates the management of all business conversations seamlessly. The platform allows for dynamic assignment of conversations to qualified agents, ensuring effective triage at scale. Glassix maintains conversation continuity across channels, enabling a full omnichannel experience. Additionally, it features a visual chatbot builder, allowing users to create automated flow experiences with conversational AI easily. Glassix is ideal for businesses looking to improve customer service, increase sales, and enhance marketing efforts.