Gupshup
Gupshup is a versatile chatbot creation platform that enhances customer engagement through interactive messaging across various channels.
Product Information
What is Gupshup?
Gupshup is an innovative chatbot building and channel-based messaging platform designed to improve customer engagement. It allows businesses to create custom chatbots and conduct conversations with customers via conversational messaging across marketing, commerce, and support. Through its user-friendly Bot Studio, users can develop conversational flows without any coding, take advantage of over 30 integrated messaging channels, and utilize advanced Conversational AI for automated responses and personalized customer interactions.
Core Features
Bot Studio
Agent Assist
Integrations
Conversational AI
Campaign Manager
Multi-channel Support
Advantages
Use Cases
Conversational Marketing
Conversational Commerce
Automated Customer Support
Personalized Customer Engagement
Lead Generation
Chatbot Deployment
Frequently Asked Questions
What is Gupshup?
Gupshup is a chatbot building platform that facilitates customer engagement through conversational messaging across various channels.
What are the core features of Gupshup?
Gupshup offers a Bot Studio, Agent Assist, Integrations, Conversational AI, and Campaign Manager to enhance user experience.
What are the use cases of Gupshup?
Gupshup can be used for conversational marketing, commerce, automated customer support, personalized engagement, and lead generation.
What messaging channels does Gupshup support?
Gupshup integrates with over 30 messaging channels, facilitating widespread reach and customer interaction.
Can Gupshup help with automating customer support?
Yes, Gupshup provides tools for automating customer support through chatbot functionalities.
Reviews
Primary Tasks For Gupshup
| # | Task | Popularity | Impact | Follow |
|---|---|---|---|---|
| 1 |
🤖
Chatbots |
89% Popular
|
87% Impact
|
|
| 2 |
🤖
ChatGPT |
22% Popular
|
85% Impact
|
|
| 3 |
💬
Conversation management |
44% Popular
|
76% Impact
|
|
| 4 |
🗣️
Conversational avatars |
81% Popular
|
87% Impact
|
|
| 5 |
💬
Chatting |
26% Popular
|
85% Impact
|
|
| 6 |
🤝
Customer engagement |
41% Popular
|
78% Impact
|
|
| 7 |
📱
Social media management |
67% Popular
|
82% Impact
|
|
| 8 |
💬
Customer support |
44% Popular
|
77% Impact
|
|
| 9 |
🤖
Business automation |
67% Popular
|
85% Impact
|
|
| 10 |
🎮
Interactive gaming |
70% Popular
|
75% Impact
|
|
| 11 |
🤝
Empathetic conversations |
37% Popular
|
76% Impact
|
|
| 12 |
📱
Social media posts |
59% Popular
|
75% Impact
|
|
| 13 |
📧
Email outreach |
44% Popular
|
78% Impact
|
|
| 14 |
🎮
Gaming coach |
48% Popular
|
75% Impact
|
|
| 15 |
📚🎮
Interactive learning |
52% Popular
|
76% Impact
|