PolyAI
PolyAI provides customer-led voice assistants, enhancing brand consistency and data utilization for businesses.
Product Information
What is PolyAI?
PolyAI empowers businesses with customer-led voice assistants, creating authentic interactions that mirror human conversation. These voice assistants resolve over 50% of customer queries accurately and promptly, ensuring 24/7 availability, minimizing wait times, and freeing human resources for more complex tasks. PolyAI not only facilitates accurate resolutions but also gathers valuable insights that can drive operational improvements and uncover opportunities. Businesses can collaborate with PolyAI to design tailored solutions within six weeks, making the integration process efficient and seamless.
Core Features
Customer-led conversations
Accurate resolution of inquiries
Data-driven insights
Tailored solutions
24/7 availability
Collaborative innovation.
Advantages
Use Cases
Bookings & reservations
Call routing
Authentication
Troubleshooting
Multilingual account management
Automated FAQs
Personalized service.
Frequently Asked Questions
How can I start using PolyAI?
You can request a demo on the PolyAI website and collaborate with their team to tailor a solution to your needs.
What is the benefit of a customer-led voice assistant?
Customer-led voice assistants offer a natural interaction experience, improving engagement and satisfaction, while accurately resolving queries.
How accurate is the resolution provided by PolyAI voice assistants?
PolyAI voice assistants can fully resolve over 50% of customer calls, significantly enhancing resolution rates.
What kind of insights can be obtained from PolyAI voice assistants?
They provide valuable operational insights that inform improvements and reveal new business opportunities.
How long does it take to create a customized voice assistant with PolyAI?
Typically, it takes around six weeks to develop and deploy a custom voice assistant.
Reviews
Primary Tasks For PolyAI
| # | Task | Popularity | Impact | Follow |
|---|---|---|---|---|
| 1 |
🤖
Chatbots |
80% Popular
|
87% Impact
|
|
| 2 |
🤖🔍
AI content detection |
90% Popular
|
87% Impact
|
|
| 3 |
🤝
Customer engagement |
37% Popular
|
78% Impact
|
|
| 4 |
🗣️
Conversational avatars |
73% Popular
|
87% Impact
|
|
| 5 |
📝
Customer feedback analysis |
43% Popular
|
78% Impact
|
|
| 6 |
🗣️➡️📝
Speech to text |
87% Popular
|
87% Impact
|
|
| 7 |
💬
Customer support |
40% Popular
|
77% Impact
|
|
| 8 |
💼
Customer leads |
43% Popular
|
75% Impact
|
|
| 9 |
🤖
Business automation |
60% Popular
|
85% Impact
|
|
| 10 |
🔊
Text to speech |
100% Popular
|
87% Impact
|
|
| 11 |
🤖
Personal assistant |
40% Popular
|
85% Impact
|
|
| 12 |
💬
Conversation management |
40% Popular
|
76% Impact
|
|
| 13 |
❓➕💬
QA |
47% Popular
|
85% Impact
|
|
| 14 |
🎤🎧📝
Audio transcription |
90% Popular
|
87% Impact
|
|
| 15 |
🔧
Product development |
70% Popular
|
78% Impact
|