Desku
Desku is an AI-powered customer service platform aimed at enhancing support processes and customer satisfaction.
Product Information
What is Desku?
Desku is a sophisticated AI-based customer service assistant designed to transform the way businesses handle customer inquiries. With its smart automation and AI-driven chatbots, Desku streamlines support operations, reduces manual workloads, and boosts customer satisfaction. Users can easily create automations, manage inquiries through an AI-powered inbox, utilize live chat for real-time interactions, and develop a self-service knowledge base. Its seamless integration with various tools ensures further efficiency and data management. Whether enhancing team collaboration or providing instant support solutions, Desku makes customer service effective and user-friendly.
Core Features
AI-driven chatbots and automation utilities
AI-powered inbox with suggested answers
Shared inbox for team collaboration
Live chat for real-time customer communication
Knowledge base creation tool
Integration with other platforms
Advantages
Use Cases
Automating customer support in e-commerce
Improving collaboration in complex issue resolution
Engaging customers through real-time chats
Reducing support queries with self-service resources
Enhancing customer satisfaction effectively
Frequently Asked Questions
What features does Desku offer?
Desku offers AI-driven chatbots, an AI-powered inbox, live chat functionality, knowledge base creation, and integration with various platforms.
How can I get started with Desku?
You can start by signing up for a free trial on the Desku website or booking a demo to explore its features.
Is Desku suitable for small businesses?
Yes, Desku is designed for businesses of all sizes, including small businesses looking to enhance their customer service.
Reviews
Primary Tasks For Desku
| # | Task | Popularity | Impact | Follow |
|---|---|---|---|---|
| 1 |
🤖
Chatbots |
88% Popular
|
87% Impact
|
|
| 2 |
🤖
Business automation |
65% Popular
|
85% Impact
|
|
| 3 |
💬
Customer support |
46% Popular
|
77% Impact
|
|
| 4 |
🤝
Customer engagement |
42% Popular
|
78% Impact
|
|
| 5 |
⚙️
Workflow automation |
54% Popular
|
85% Impact
|
|
| 6 |
🤖
Task automation |
92% Popular
|
87% Impact
|
|
| 7 |
💬
Conversation management |
46% Popular
|
76% Impact
|
|
| 8 |
📊
Database QA |
46% Popular
|
78% Impact
|
|
| 9 |
🗣️
Conversational avatars |
81% Popular
|
87% Impact
|
|
| 10 |
📈
Business strategies |
54% Popular
|
78% Impact
|
|
| 11 |
📝
Customer feedback analysis |
50% Popular
|
78% Impact
|
|
| 12 |
💻
Software development |
73% Popular
|
78% Impact
|
|
| 13 |
📱
Social media management |
65% Popular
|
82% Impact
|
|
| 14 |
🖥️
User interfaces |
54% Popular
|
78% Impact
|
|
| 15 |
📱
Apps |
50% Popular
|
76% Impact
|