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Added 1 week ago (Dec 29, 2024)
5 out of 5
0 reviews
Chatbots Conversational AI Customer Support Automation

Cycle is a feedback hub that streamlines the collection of product feedback and customer insights for teams without the hassle.

Primary AI

CSCopilot

Top Job for This AI

Transcriber

Most Commonly Used Task

Customer feedback analysis

Product Information

What is Cycle?

Cycle is designed to simplify the process of gathering and managing product feedback by allowing teams to easily capture customer insights from various sources such as Slack, Intercom, HubSpot, and Email. It features tools to record and transcribe customer calls, co-write user research documents in real-time, and automate the categorization of feedback using AI. With Cycle, teams can easily generate customer voice reports, collaborate on product planning, sync their findings with Linear, and create release notes to close the feedback loop with customers.

Core Features

Capture feedback from various sources

Record and transcribe customer calls

Automated feedback processing

Collaborative product planning

Create customer voice reports

Document user research in real-time

Advantages

Streamlines feedback collection
Facilitates team collaboration
Automates feedback categorization
Helps document user research
Integrates with multiple platforms

Use Cases

Gather customer feedback from multiple channels

Analyze customer insights from recorded calls

Collaborate on user research documentation

Create customer voice reports

Sync product planning with Linear

Write release notes and communicate with customers

Frequently Asked Questions

How does Cycle capture feedback from different sources?

Cycle connects with various platforms such as Slack, Intercom, HubSpot, and Email to capture feedback seamlessly.

Can Cycle transcribe customer calls?

Yes, Cycle includes a feature that records and transcribes customer calls for easier analysis.

Does Cycle offer automated feedback processing?

Absolutely! Cycle utilizes AI to automatically process and categorize incoming feedback.

Can I create customer voice reports with Cycle?

Yes, Cycle enables users to create comprehensive customer voice reports based on collected feedback.

Does Cycle integrate with Linear for product planning?

Yes, Cycle offers integration with Linear, facilitating streamlined product planning processes.

Can I write release notes with Cycle?

Cycle features tools for writing release notes, helping to communicate updates effectively with customers.

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Primary Tasks For Cycle

# Task Popularity Impact Follow
1
📝

Customer feedback analysis

46% Popular
78% Impact
2
🤝

Customer engagement

39% Popular
78% Impact
3
💬

Customer support

43% Popular
77% Impact
4
💼

Customer leads

46% Popular
75% Impact
5
💬

Conversation management

43% Popular
76% Impact
6
🔧

Product development

71% Popular
78% Impact
7
📦

Product management

71% Popular
78% Impact
8
⚙️

Workflow automation

50% Popular
85% Impact
9
🤖

Chatbots

82% Popular
87% Impact
10
🔍

Code reviews

32% Popular
75% Impact
11
📈

Linkedin posts

39% Popular
75% Impact
12
💼

Productivity

93% Popular
87% Impact
13
📝

Product descriptions

61% Popular
85% Impact
14
🤖

Business automation

61% Popular
85% Impact
15
📚🎮

Interactive learning

50% Popular
76% Impact

Best Fit Jobs For Cycle

Transcriber

AI Impact:
75%

Data Collector

AI Impact:
67%

Chief Communications Officer

AI Impact:
72%

Telemarketer

AI Impact:
75%

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